Council Members

American Family

Mary Theilen is Vice President, Enterprise Controller at American Family Insurance Group, where she leads a team that is responsible for the timely and accurate reporting of results, publishing regulatory and tax filings, treasury functions, and financial technology.  The Enterprise Controller Division is comprised of approximately 150 people and includes Accounting and Financial Reporting; Tax; Treasury; and Business Technology. Effective January 2023, Mary is also serving as Interim Chief Risk Officer.


Mary began her American Family career in 1999. She held positions in the Actuarial and Product Lines divisions until being elected as the P&C Loss Reserving Vice President in February 2010.  This role expanded overtime to include newly developed risk functions.  She became the Chief Risk Officer in December of 2016, with accountability for capital modeling and analysis, capital allocation methodology development, and quantification of prospective and stressed capital needs, as well as corporate oversight of enterprise risks, including catastrophe management and loss reserving. In 2017, Mary was appointed to the Personal Lines President position, where she was accountable for product development, management and pricing as well as claims, underwriting operations and supporting functions.  


Mary earned a bachelor’s degree in mathematics from the University of Northern Iowa. She is a Fellow of the Casualty Actuarial Society, a Chartered Property Casualty Underwriter, a Chartered Enterprise Risk Analyst, and a member of the American Academy of Actuaries. She has a master’s certificate in project management.


Mary and her husband, Jason, live in Columbus, WI and have four children.